Shipping Policy
Fast, reliable shipping directly from our trusted vendors
Processing Time
Orders are typically processed and shipped within 1-2 business days of order placement.
Delivery Time
Standard Ground Shipping: 3-7 business days after shipment
Shipping Methods
Standard Ground Shipping
All orders ship via USPS, UPS, or FedEx Ground depending on the product and vendor location.
- Tracking number provided for all shipments
- Delivered 3-7 business days after shipment
- Saturday delivery may be available in some areas
Note: Expedited shipping options are not currently available. All orders ship via standard ground service.
Tracking Your Order
You'll receive an email with your tracking number once your order has been shipped.
Track your package using the tracking number on the carrier's website:
- USPS: USPS Tracking
- UPS: UPS Tracking
- FedEx: FedEx Tracking
Where We Ship
We currently ship to addresses in the 48 contiguous United States.
Important: We do not ship to PO Boxes, Alaska, Hawaii, or US territories at this time. All orders must ship to a valid physical street address.
Lost or Damaged Packages
Package Not Arrived?
If your tracking shows delivered but you haven't received your package:
- Check with neighbors or building management
- Look around your delivery location (porches, side doors, garages)
- Wait 24 hours (sometimes marked delivered early)
- Contact the carrier directly to file a claim
- Email us at contact@maresmarket.com with your order number
Damaged in Transit?
If your package arrives damaged:
- Take photos of the damaged packaging and product
- Keep all packaging materials
- Contact us immediately at contact@maresmarket.com
- Include your order number and photos
We'll work with you and the vendor to resolve the issue quickly.